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Zendesk vs Intercom A Detailed Comparison

Zendesk vs Intercom: Which is better? If your organization aims to enhance customer engagement through live chat, in-app messaging, and proactive outreach, Intercom might serve as a viable alternative to Zendesk. Intercom, while differing from Zendesk, offers specialized features aimed at enhancing customer relationships. Founded as a business messenger, it now extends to enabling support, […]

What is Cognitive Robotic Process Automation?

What is Intelligent Automation? “A human traditionally had to make the decision or execute the request, but now the software is mimicking the human decision-making activity,” Knisley said. When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. […]

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